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Privacy Policy

Last updated: May 9, 2026

1. Introduction

Coastline Charging Inc., doing business as rohm (“Company,” “we,” “our,” or “us”) operates rohm, a marketplace for mobile DC fast charging. The Platform currently includes the rohm website at rohmev.com and may in the future include a mobile application (which may be listed in app stores as “rohm EV”), APIs, and related services (collectively, the “Platform”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any part of the Platform. By using rohm, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

From Website Visitors

When you visit rohmev.com, we collect anonymous analytics data as described in Section 5 (Website Analytics & Cookies). We do not require you to create an account or provide personal information to browse the public marketplace, view operator listings, or use the map.

From Operators

When an operator is listed on the rohm marketplace, we may collect and display:

  • Business name and contact information
  • Service area and geographic coverage
  • Website URL
  • Equipment type and specifications
  • Description of services and customer segments served

If and when in-platform transactional features become available, we may additionally collect from operators:

  • Service vehicle information (make, model, year)
  • Charger specifications (manufacturer, kW output)
  • Connector types supported (e.g., CCS, CHAdeMO, NACS)
  • Service parameters (pricing, max travel distance)
  • Location while online and during active sessions
  • Stripe Connect account information (for payouts)
  • Identity verification data (processed by Stripe)

From Customers (Future App/API Users)

When in-platform transactional features become available, we may collect from customers who create accounts:

  • Email address and full name
  • Vehicle information (make, model, year, connector type)
  • Payment method (processed securely through Stripe; we only see the last 4 digits and card brand)
  • Location data when using the app
  • Device tokens (for push notifications)
  • Device information and app usage data

Session Data (Future)

When in-platform charging sessions are available, we may collect:

  • Customer location (service location)
  • Operator route and real-time location during sessions
  • Timestamps (request, accept, arrive, complete)
  • Pricing and payment information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the public marketplace and operator listings
  • Display operator service areas, links, and related information on the map
  • Review and manage operator listings
  • Communicate with operators about their listings and the Platform
  • Improve and personalize the user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

When in-platform transactional features are available, we may additionally use information to:

  • Match customers with nearby operators
  • Process payments and facilitate payouts
  • Enable real-time tracking during charging sessions
  • Send push notifications about session status

4. Location Data

Location data usage varies depending on how you interact with the Platform:

  • Website visitors: We collect approximate geographic location (city or region level, derived from IP address) through analytics tools as described in Section 5.
  • Customers (future app): Location will be collected when you use the app to show nearby operators and when you request a charge.
  • Operators (future app): Location will be collected while you are online and available, and during active sessions to enable real-time tracking for customers.

For app users, you can disable location services in your device settings, but this may prevent you from using certain features.

5. Website Analytics & Cookies

When you visit our website at rohmev.com, we collect anonymous analytics data using first-party cookies and similar technologies. This data helps us understand how visitors find and use our site, and how it performs in the real world. Specifically, we collect:

  • Pages viewed and time spent on each page
  • Approximate geographic location (city or region level, derived from IP address)
  • Device type, browser, and operating system
  • The referring URL that brought you to our site
  • Anonymous identifiers stored in first-party cookies

We rely on Google Analytics 4 for anonymous traffic reporting, Microsoft Clarity for anonymous session recordings and heatmaps, and Vercel Web Analytics and Speed Insights for cookieless visitor counts and real-world performance metrics. We have disabled Google Signals and have not connected any of these tools to advertising platforms.

Microsoft Clarity automatically masks sensitive form input before any data is recorded. In addition to the first-party cookies set on rohmev.com, Clarity may set third-party cookies on Microsoft domains, including a pseudonymous identifier called MUID that Microsoft uses across its services.

You can disable cookies in your browser settings, or enable Do Not Track or Global Privacy Control if your browser supports it. We do not currently use advertising or targeting cookies. If we introduce sponsored content or programmatic advertising in the future, we will update this policy and provide a clear opt-out mechanism at that time.

6. Third-Party Services and Links

We share information with the following third-party services:

  • Google Analytics: Anonymous web traffic analytics for our website
  • Microsoft Clarity: Anonymous session recordings and heatmaps for our website
  • Vercel: Website hosting, anonymous web analytics, and performance monitoring
  • Stripe: Payment processing, identity verification, and operator payouts (when transactional features are available)
  • Supabase: Database and backend infrastructure

These services have their own privacy policies governing their use of your data.

The rohm marketplace contains links to third-party operator websites. When you click through to an operator's website, you are subject to that operator's privacy policy, not ours. We encourage you to review the privacy practices of any third-party website you visit.

7. Data Retention

We retain your personal information for as long as your account is active, your operator listing is live, or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

Anonymous website analytics data is retained according to the retention policies of the respective analytics providers. Session data (when available) is retained for a reasonable period for service improvement and dispute resolution purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment card details are handled entirely by Stripe and never touch our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at support@rohmev.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at support@rohmev.com.

11. Children's Privacy

The Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us and we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: